Now Hiring - Sales Retention Call Center Representative in Altamonte Springs, FL

HIRING NOW!!!

Call Center CUSTOMER SERVICE, RETENTION & SALES Job Opportunity!

Are you the Helpful and Professional RETENTION SALES ADVISOR we are looking for?

Our position is located at our LONGWOOD, FL - Sears Home Services Call Center

We are seeking RETENTION, SALES and COLLECTIONS Oriented Professionals to support our Home Services Team with the Servicing and Retention of our Sears Members and provide them with a “Wow Member Experience with their Home & Appliance Protection Plan & maximize opportunities to retain existing members and increase sales and member’s loyalty”!

APPLY TODAY & INTERVIEW SAME WEEK!

Don't miss this Great Job Opportunity...Position STARTS – MARCH 3RD!!!

Must submit Official Job Application directly through our Company’s Jobsite

(Apply by using the link below-Copy & Paste the Link to your Search Browser):

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[please apply online] TODAY TO INTERVIEW!!!

Once your Job Application is received through our Company’s Jobsite, you will receive a Call/Email/Text with 24-48hrs to confirm an Interview Day & Time!

OUR POSITION OFFERS:

• Paid Orientation & Training @$15/hr.
• Base Pay of $15.00/Hr. PLUS Uncapped-Commission- Potential to average earnings up to $20/hr or more $$ Based on your Performance
• No commission cap, so earning Potential is UNLIMITED $$$!
• Full Package of Benefits- Medical, Dental, Vision, Life Ins., 401K Benefits, & 6 Paid National Holidays
• Advancement & Leadership Training Opportunities
• Recognition Programs
• Call Center work environment and possible option to Work from Home Opportunity after 90 Days based on Performance

OUR POSITION RESPONSIBILITIES:

• Establishes and maintains a high level of customer satisfaction, professionalism, and courtesy in all retention & collection transactions
• Have a full understanding of and consistently demonstrate proficiency at explaining all products and services to existing members in an effort to resell and retain
• Offers targeted solutions based on customer need to prevent product cancellation through outbound and inbound calling
• Attempts to "save" customers from cancelling their protection products by explaining benefits of the program(s) and tailoring solutions to meet the individual customer needs.
• Makes efforts to collect outstanding balances due to the company due to a cancelled contract term through inbound and outbound calling
• Explains and reconciles customer disputes as they pertain to payment of outstanding balances that are due

POSITION MUST:

· MUST be able to Start - FRIDAY- MARCH 3RD, 2023

· MUST commit to Attend 100% our 4 Weeks PAID TRAINING SCHEDULE:

9:00am – 5:00pm – Monday –Friday

· MUSThave no restrictions or concerns with our Work Schedule: To work between the hours of Monday- Friday- 12pm- 9:00pm, Saturdays- Sundays- 9:00am-8pm - (You would have Set Shift & Set Days Off- 1 Set Week Day & SUNDAYS Off)

· MUST be able to Train & Work-Onsite with no restrictions to our Call Center Location:

1086 Florida Central Pkwy, Longwood, FL 32750 - Call Center work environment and possible option to Work from Home Opportunity after 90 Days based on Performance.

TOP 10 REASONS TO WORK AT SEARS HOME SERVICES:

1. Nation’s Largest Home Improvement Business

2. #1 Appliance Repair Business in Nation

3. Repair all major Makes, Brands and Models

4. Prepare People with Tools and Training to do the job right

5. Family Focused

6. Internal Succession

7. Your Grandparents Love Us

8. Member First Focus

9. Great People

10. Excellent Pay Potential

We look forward to receiving your Official Job Application to TODAY!

*LOCAL CANDIDATES ARE ENCOURAGED TO APPLY AS REQUIRED TRAINING & WORK IS ON-SITE.

*THIS POSITION REQUIRES A CRIMINAL BACKGROUND CHECK.

EOE

Keywords: Call Center, Sales, Insurance Sales, Sales Advisor, Telecommunications, Telemarketing, Telesales, Inside Sales, Retention, Collection Agent, Collections, Account Management, Sales Agent, Sales Representative, Consultant, Insurance, Warranty , Virtual Interview Process, On-site Training

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• Call center
• Hybrid remote

Application Question(s):

• I understand and acknowledge the position requires Training Onsite at the LONGWOOD, FL Call center and there is no option to do it remote. Also, that as applicant I MUST be local to the LONGWOOD, FL area. Also that this is a Call Center work environment and possible option to Work from Home Opportunity after 90 Days based on Performance
• I have read and are aware of our position's compensation before submitting your Job Application?- *Compensation- Base Pay $15/HR PLUS Uncapped- Commission & Paid Orientation Training @ $15/hr

Experience:

• Direct sales: 1 year (Required)
• Customer retention: 1 year (Required)
• Collection management: 1 year (Preferred)
• Call center: 1 year (Preferred)

Work Location: Hybrid remote in Longwood, FL